To our dearest TCL community,
It is with a heavy heart to share with you that after almost 17 years, we have made the decision to close The Closet Lover. What was a quiet little passion project back in 2007 has become much more than we ever dreamt of. We went from packing orders from the comfort of our bedroom to opening retail stores across Singapore and working on campaigns we never thought we would. It has been a journey of growth and joy and none of this could have been accomplished without you — our loyal customers, community and team. We know that this announcement might come as a shock to some of you. This is one of the most difficult decisions we have ever had to make.
The Closet Lover has always, always been our baby and closing this chapter is more than bittersweet. As some of you may know, we are both Lupus patients. After careful deliberation, we have decided to close the business to prioritise our health. Entrepreneurship has given us endless inspiration and excitement, but it is time for us to slow down and heal, and to embrace this next phase of life with grace. We are unbelievably proud of what we’ve created, but most of all, we are immensely grateful — for the relationships, the memories and all the connections we have forged with you over the years. We are grateful to each and everyone of you who has been a part of our journey, for supporting and encouraging us in your own ways — it really means the world to us.
Although this chapter is coming to an end, we will always hold these memories close to our hearts. It’s been a great run and we will miss our weekly live sessions chatting with you guys, but hey, you know where to find us! We hope to keep in touch with everyone we have crossed paths with. Our website and retail stores will remain operational until 15 June, 2025. Come visit our stores and take your time to chat with our team, share with them your fondest memories, snap pictures and more. We’ll love to hear each and every story that you have of us.
Thank you again for growing with us. Thank you for believing in us. And thank you, from the bottom of our hearts, for being a part of The Closet Lover.
With all our love,
Bree & Bert
Founders, The Closet Lover
We have come up with a list of questions that we feel will be useful to you.
As always, please feel free to reach out to sales@theclosetlover.com if you have further enquiries.
Thank you!
will there be new launches?
Yes we are! Regular launches will proceed as usual until end of May
Our final collection will be released on 25th May 2025
Weekly livestreams will proceed as usual, so stay tuned to our socials and set your reminders!
do I still earn cashback and points?
From 19 May onwards:
- All orders will not earn cashback and points.
- All points and cashback have to be utilised by 15 June 2025, 2359hrs. Unused points and cashback will be forfeited.
will returns & exchanges be the same?
There will be some changes to our returns and exchange policies from these dates.
From 19 May onwards:
- All orders will not be eligible for returns via store credits and must be exchanged in-stores only.
- All return requests for online store credits must be made by 18th May 2025, 2359.
- Exchanges in-stores will only be allowed until 31st May, store closing hours.
- Exchanges for online orders in-stores will follow our usual return process. Customers will be required to submit a request via their TCL account and await for approval before heading down to the stores.
From 1 June onwards:
- All orders will not be eligible for any returns or exchanges both online and in stores.
when is the last date I can view my account?
- All items on the website will no longer be available for purchase from 16 June 2025, 09:00 onwards.
- You may still log in to view your account until 30 June 2025, thereafter our website will not be accessible.